Calling all Leaders!

Okay so I have to talk about this because I have to look at it in the face! I understand that it can be very encouraging and ego boosting to be put into a position of leadership. But I have said it once and I will say it again… “a leader is not a leader unless there’s someone following him or her.” If you you’ve been placed in a position of leadership, never forget where you came from! There are people that can handle positions of leadership and power and then there are those who simply cannot. You can always tell who those people are by how they treat the people they’re leading. If you feel that just because you been placed in a position of leadership that it somehow gives you the right to treat people like animals or to treat them like they’re subhuman, then you are drastically and emphatically wrong!!! If you believe that because you’ve been placed in a position of leadership that this is first a gift and also your opportunity to be a conduit and a vessel to help encourage motivate and inspire others to be all that they can be and the best that they can be, then you’ve got the right idea!  As Peter Parker’s uncle put it in the Amazing Spider Man, “with great power comes great responsibility”!

I think before anyone gets put into a position of leadership they should take a class on emotional and cultural intelligence! Or at the least, be tested on their “people” skills.  Just because you have an ability to do something better than anybody else can, doesn’t mean that you have the ability or the wherewithal to lead anybody!!

I recommend this book to every leader out there. It’s by Steven Covey and the name of the book is ” The 7 Habits of Highly Effective People” . I have read a good portion of this book and it definitely changed the way that I think about leadership and how to get people to do what you want them to do! One portion of the book says: “In order to get people to change their actions, you have to change their role. In other words, you have change the way they see themselves.” It offers a lot of other great tips on people management as well. So for all aspiring leaders and current leaders, I highly recommend this book!!! Let’s be leaders of compassion and change, not the kind that people want to run out of town with torches & pitchforks! Because when people have the opportunity to show you exactly what they thought about your leadership, they will most certainly do it!!

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O.U.T.S.O.U.R.C.E.D??!!!!!!

America…. please, for this country’s sake, stop outsourcing customer service. It’s killing us!!!!!! And whether you know it or not, it’s killing your business too. I was on the phone last night with one of this country’s “largest” software companies and the “customer service rep” who was helping me,  could barely speak English!!! I mean really??!! You know, in this country we’ve become so concerned with making a buck, that we have forgotten what’s really important and it’s causing us to lose out in the end! Poor customer service costs this country so much money that we could build a new one!!! I can’t tell you how tired I am of calling customer service and asking, “can you repeat that?” America is ready for home based and home grown customer service. Make the switch!!!!

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Late night Epiphany!

I’m having a late night epiphany and I thought I would just share this: You know after being in corporate america several years and working for a few different companies I’ve come to a startling conclusion. Alot of people in “leadership positions” are overeducated, overpaid and “under qualified” to lead, encourage & develop the “people” their leading! While education is important and we all want to get paid for the work that we do; let’s not forget that a leader with no one following them is still just out for a walk. No man is an island & you need people to lead in order to be a leader! So as you sit back in those big offices in those big cushy chairs and you have secretaries and assistants at your beck and call; never forget that what goes around comes around! As my favorite book puts it: Whatever you sew you’re going to reap. You may sew one seed but several more come up in its place! So ask yourself: what kind of seeds have I been sewing & how many have I sewn? Food for thought!